About half a year ago, we decided to move out of our shared Hostgator account and migrate to ServInt. Not that Hostgator is no good, it just that MakeTechEasier has grown rapidly over time and we need to get a bigger server to host our site. In my opinion, Hostgator is one of the best shared web host company around and I would seriously recommend them for those who just started blogging. On the other hand, we switched to ServInt because there were many good reviews about them. But somehow, things just doesn’t go well for us. The server is slow and sluggish. Can you imagine that it takes five mins just to save a post? And the staffs aren’t too helpful in solving my issues too. This time round, we make a switch to Knownhost and it was the best decision we made this year.
Our experience with KH
Fast and stable server: The server performance is speedy (Josh can swear by that). There is no downtime. Super Fast Response Time: Most web hosts take at least 1 hour to answer your ticket and if the issue require higher technical expertise, your ticket will be forwarded to the respective department and you have to wait for another few hours to get your ticket answered. For KnownHost, the response time is almost instantly. Whenever I submit a ticket, I will surely get a response within 10 mins. And in most cases, my issues are settled within 30 mins. Amazing customer support: Kate, William and many other friendly staffs who are always trying their means to help you. Managed VPS is superb: Even know we have the knowledge and skill to adminster a server, it is always great to have someone who is taking care of all the stuffs for you 24/7. With all said, here’s is a much faster and more stable MakeTechEasier.com, thanks to KnownHost. If you are in need of a new host, Knownhost is definitely the one.
